Community banks use our OSI IScheck system and virtual disaster recovery that allows continued image capture.

SERVICES

From our beginning in 1998, our only focus has been community banks and financial institutions.

Our service offerings include:

Hosted Core Processing

Traditionally your choices for a venue in core processing have been twofold: in-house or outsourced, each with its own advantages and drawbacks. Your choice became an exercise of weighing the lesser of two evils---if you chose in-house, then you traded additional operational and regulatory challenges for a lower cost. If you chose outsourced, then you faced historically higher costs and a reduction in flexibility, yet sidestepped the in-house headaches.

Host Core Processing creates an environment that allows you to enjoy both the benefits of in-house but without the day-to-day headaches. By outsourcing the management of your in-house system to a professional hosting and operational environment at Hogan Financial, you're left with the benefits of in-house sans the associated burdens.

The Core system that you purchase is housed in our secure, audited, power-redundant, climate-controlled, and federally regulated environment. Your relationship with your core vendor does not change; what's different is that we assume responsibility for day-to-day operations and maintenance. This can include nightly operations, backups, restorations, patch application, report generation, daily ACH receipt, management of internet and ATM interfaces and the like. It's your choice.

Here's what our clients are saying about Core Hosting:

Loretta Garrett, Huntington State Bank "Since your team started doing our processing, my life has been wonderful...Your team does an excellent job"

Barbara Page, Citizens State Bank says "I am always happy to recommend Hogan Financial. The level of service is above what we receive from other vendors and their Core Hosting Solution is excellent".

Click here to download a brochure about our core hosting services.

Hosted Item Processing

We offer production check processing services using the Open Solutions ISCHECK™ system. With full support for image statements, email statements, Image cash letters, remote deposit capture and electronic returns, our clients enjoy unparalleled support whether we're doing the keying/balancing, or whether you choose to scan and balance your items. In every case, we offer 7 years of online access to images and provide full availability of statements and images to the internet banking provider of your choice.

Hogan Financial clients deploy a variety of scanning devices behind the teller line and at strategic locations throughout the bank for image scanning into the Hogan data center. Each day, we receive in clearings and send outbound electronic letters for our clients and either key and balance the items or assist client staff with their balancing efforts. In either mode, our mission remains the same—no support tickets, little or no waiting—we are here to serve, and to do so in an extraordinary way.

Here's what one of our clients have to say about our item processing services:

Lucile Necessary, National Bank of Gatesville says "Hogan takes care of any item processing issue immediately! Because of quality of service and personable staff, they deliver added value that cannot be found from other providers"

To read more about our production item processing services, and to download a brochure, click here.

Consulting & Educational Services

Hogan Financial as brought together a staff of seasoned veterans tempered with decades of technology and bank consulting skills. This group provides a knowledge resource to our clients that reaches deeply into the vendor marketplace to qualify technology offerings, search for the most effective and efficient solutions for our clients, and then negotiate pricing and contract benefits that can be achieved only through repeated, continual interaction with vendor representatives at high levels.

We serve our clients with a series of inter-linked engagements that are customized to meet the specific requirements of each client:

Purchase Strategy - HFS assists our clients in identifying optimal technology solutions, from complete core replacement to individual technology modules, via a tailored Request for Proposal (RFP) methodology that we refer to as "The 3 F's". This process focused on each individual's strategic needs for Functionality (will it perform ...), Financials (...in a cost effective model...), and Friendship (..and be supplied by a valued, long-term strategic partner)
IT Strategy - HFS conducts a series of targeted evaluations designed to link IT performance to the institution's strategic plan, optimizing IT activities in support of achieving key performance levels
Technology Infrastructure - From process engineering to software utilization, HFS reviews current technology infrastructure in order to identify strong and weak points where IT is performing its role of support to the institution's strategic vision.
Project Management - Today's financial institutions are structured with lean staffs faced with overwhelming lists of activities – and no one has the time available for the critical issues of a major project management role. Years of project management experience permit HFS to provide a conversion experience that focuses on project management's essentials for success while avoiding project pitfalls.
Educational Services - Professional trainers and seminar leaders supply your staff with the latest in key professional and personal growth concepts.

Disaster Recovery

Recovery services for select core systems and exclusively for Open Solutions ISCHECK™ clients is the foundation of our business at Hogan Financial from inception in 1998. Through our business relationship, and commercialized partner status with Open Solutions, we are THE recommended provider for disaster recovery for the ISCHECK™ system. Whether you have two branches or two hundred, we can be part of your business continuity planning.

At Hogan Financial, we have dedicated servers, networks, multiple facilities and trained staff to accommodate your disaster recovery needs, whether you are testing or declaring a disaster. We understand that an item processing disaster recovery can include image cash letters, both in-bound and outbound. We maintain our own routing-transit number and an affiliation with the Federal Reserve so that we can facilitate presentment of your letters and receipt of your in clearings.

If your disaster involves only loss of your primary location, we can support capture of your items into our recovery center from your branches that remain operational. This can be a very efficient alternative to a traditional disaster recovery model when combined with Hogan Financial expertise and systems. Regardless, our facility remains at your disposal should the need arise.

In this environment of enhanced regulatory scrutiny, you should know that Hogan Financial is a hardened facility, audited each year and scanned quarterly for any security vulnerabilities. We also undergo regular and complete scrutiny by the same examining bodies that you do as a bank. We can accommodate your disaster recovery situation without your deployment of staff to our facility. This can be critical during a disaster declaration, as access to your staff may be limited.

Finally, disaster recovery is not an "afterthought" or "side business" at Hogan Financial—disasters happen—we have experienced multiple declarations, including multiple disasters related to Hurricane Katrina and Rita. We were there for our clients and will be there for you should the need arise.

For more information, and to receive a pdf brochure, click here.

Real-Time ATM Authorization

If you're still using batch interfaces and positive balance files, then your customers know that you're not real-time, and that the ATM or point-of-sale balance they see is often not the same as the balance on your core system. This discrepancy is especially evident to your internet banking clients.

If you've approached your core vendor, or your switch provider, and been confronted with costly middleware software proposals to solve this problem, call us. We are able to deliver a real-time environment through our atm authorization service. By delivering the middleware function as a service from our facility, we're able to save you initial deployment expense and headaches, and to help you avoid the unwanted expense of a customized data circuit to your switch provider.

Hogan Financial maintains affiliations with multiple major switch vendors—using these relationships, we can bring you to a real-time environment without altering your core system or your switch relationship.

Click here for more information about our Real-Time ATM Authorization Service.

Conversion & Custom Programming Services

Whether you have old history data, or check images to convert, call us. We have years of experience converting COFF files, X9.37 files and other image formats from one form to another. In many cases we have been able to solve problems when all hope has otherwise been lost. Call us with your TIFF, COFF, X9.37, UNISYS, NCR and other image format conversion problems and see if we can help.

Click here for a brochure about our custom programming services.